GenZ and Millennials Want Credit for Bills They’re Already Paying

Download Report to Unlock the $110 Billion Deposit and Payments Building Opportunity

bloom cornerstone credit score management

GenZ and Millennials rank the ability to build credit with regular bill payments as their most desired checking account feature—ahead of automated health expense reimbursements, rewards for investing, and subscription bundles. While a majority of financial institutions show customers their credit scores, only 5% help them actually improve those scores. Since 2020, $3.15 trillion has fled traditional banks and credit unions as young consumers choose fintechs for credit building and financial wellness.

New research conducted by Cornerstone Advisors commissioned by Bloom Credit, reveals how consumer-permissioned data (CPD) can reverse this trend and capture a $110 billion deposit opportunity. The study of 1,846 Millennial and GenZ Americans with subprime, near-prime, or no credit scores shows these consumers will move their money to institutions that help them build credit. 73% would open new checking accounts for credit-building features. 79% would switch payment methods to boost credit scores. 68% would move direct deposits for credit reporting capabilities.

bloom cornerstone credit score managementGenZ and Millennials rank the ability to build credit with regular bill payments as their most desired checking account feature—ahead of automated health expense reimbursements, rewards for investing, and subscription bundles. While a majority of financial institutions show customers their credit scores, only 5% help them actually improve those scores. Since 2020, $3.15 trillion has fled traditional banks and credit unions as young consumers choose fintechs for credit building and financial wellness.

New research conducted by Cornerstone Advisors commissioned by Bloom Credit, reveals how consumer-permissioned data (CPD) can reverse this trend and capture a $110 billion deposit opportunity. The study of 1,846 Millennial and GenZ Americans with subprime, near-prime, or no credit scores shows these consumers will move their money to institutions that help them build credit. 73% would open new checking accounts for credit-building features. 79% would switch payment methods to boost credit scores. 68% would move direct deposits for credit reporting capabilities.

What You’ll Learn From This Report

  • Discover the $110 billion deposit opportunity waiting for institutions that integrate consumer-permissioned data into checking accounts
  • How a financial institution could see $333,000 in incremental annual interchange revenue for every 1,000 deposit customers
  • Learn why credit building beats rewards and investment features as the most valued checking account service for young consumers
  • Strategies to capture loan declination customers with 70% of previously denied borrowers willing to use credit building services from the institution that turned them down
  • Identify competitive landscape gaps that community banks and credit unions can exploit while credit bureaus and fintechs offer only partial solutions
  • Implement six strategic recommendations for successfully deploying credit building tools to drive deposits, engagement, and customer loyalty

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This report was commissioned by Bloom Credit and conducted by Cornerstone Advisors, a leading research firm specializing in banks, credit unions, and fintech strategy.